FOR GUESTS (FAQs)
Booking is easy! Choose your location, property, and dates. Complete the payment online, and you’re instantly booked. We accept Visa, Mastercard, and American Express.
We offer full refunds for cancellations up to 30 days before check-in. Flexible policies apply for bookings made closer to the check-in date.
We use Superhog/Know Your Guest for verification. Choose a refundable security deposit or a non-refundable damage waiver.
Yes, we offer reduced rates for stays over one month, including essential outgoings, WiFi, and utilities.
Minimum stays range from 2 to 14 nights, depending on the property and season.
Guests must be 24+ to book. Some properties have age restrictions for children. Pets are welcome at select homes with prior approval.
View our full terms here.
For Property Owners
We manage properties along the stunning Eastern seaboard of Australia, from Brisbane and the Gold Coast to Port Stephens and the Central Coast, NSW.
Apply to list your home with us, and we’ll assess its suitability and provide a rental income appraisal.
Our portfolio ranges from apartments to large luxurious holiday homes. The key is a great location near the beach, quality furnishings, modern amenities, and a high standard of maintenance.
We carefully market each property with its ideal guest in mind, ensuring that the perfect match is made. All guests undergo thorough screening before we accept their booking.
Guests choose between paying a refundable security deposit or opting for a damage waiver, which covers up to $500 of accidental damage. This allows us to authorise repairs or replacements swiftly. For damages exceeding this amount, we will contact you to submit a claim through your short-term rental insurance.
It’s crucial to insure your Home & Contents Insurance covers short-term rentals and provides adequate protection for valuable items. If required, we can introduce you to an insurance partner who specialises in short-term rental cover. Additional landlord insurance is highly recommended.
